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4 changes: 4 additions & 0 deletions menu/navigation.json
Original file line number Diff line number Diff line change
Expand Up @@ -414,6 +414,10 @@
"label": "Permission sets",
"slug": "permission-sets"
},
{
"label": "IAM Guests to Members migration",
"slug": "guests-to-members-migration"
},
{
"label": "Reproducing roles and Project-scoped API keys with IAM",
"slug": "reproduce-roles-project-api-keys"
Expand Down
90 changes: 90 additions & 0 deletions pages/iam/reference-content/guests-to-members-migration.mdx
Original file line number Diff line number Diff line change
@@ -0,0 +1,90 @@
---
meta:
title: IAM Guests to Members migration
description: Learn how to migrate IAM Guests to Members
content:
h1: IAM Guests to Members Migration
paragraph: This page guides you through the process of migrating IAM Guests to Members
tags: iam migration
categories:
- iam
- console
---

This document explains how user management changes with the migration of IAM Guests to Members.

## IAM Users

A user (also known as an IAM user) is a human user in an Organization. Three types currently exist:

- **Owner**: You are the Owner of the [Organization](#organization) that was created with your account.
- **Guest**: You are a Guest when invited to another Organization of which you are not the Owner. All guests have a different Scaleway Organization of their own.
- **Member**: You are a Member when you are added to an Organization by an Owner or user with IAM Manager permissions. Members exist only within the specific Organizations in which they are created.

Whereas Owners have full rights and access to all resources and features in their Organization, Guests and Members have only the rights and permissions given to them via [policies](#policy).

## IAM Guests become IAM Members

From June 2025, IAM Guests will become IAM Members. The migration process will be carried out in two phases:

- **Phase 1** - Starting on the *18th of July 2025*, the [manual migration of Guests](#how-to-manually-migrate-a-user-from-guest-to-member) will be available in the Console to all Owners and users with [IAMManager permissions](/iam/reference-content/permission-sets).
- **Phase 2** - Starting in *July 2025*, Guests that have not yet become Members will be automatically migrated.

Keep in mind that:

- Members exist only within the Organizations in which they were created, and have a [dedicated login process](/iam/how-to/log-in-as-a-member).
- Migrating a Guest to a Member does not mean that the Guest loses the Organization of which they are Owner. However, when creating Members in the future who do not already have Scaleway accounts, they will not be obliged to create their own Organization.
- Organization admins manage Member accounts, including enforcing security requirements (MFA, password renewal).
- Single Sign-On (SSO) remains available.
- The management of API keys, IAM policies, and groups remains the same.

### What remains the same?

| Feature | for Members |
|:--------:|----------|
| Single Sign-On (SSO) | Available |
| Credentials (Password, SSO, MFA) | Members who previously existed as Guests maintain the same credentials configuration as before. |
| Access control | Like Guests, Members are granted permissions to the Organization by way of IAM policies. |
| API keys | The processes for creating, viewing and deleting API keys remain the same. |

### What changes?

The table below summarizes the key account and access management features that Scaleway offered prior to IAM, and if/how they change with the introduction of Members. For more information, see the relevant sections of this document below.

| Feature | Guests | Members |
|:--------:|:---------:|:---------:|
| Login | Guests logged into their own accounts and could access all Organizations they were a part of via the console. | Members are identified by email address. If you are a Member in more than one Organization with the same email address, you can switch between Organizations. You must perform a first connection as a Member to remain connected and easily switch between Organizations. A first login is required for each device you use to connect to the Scaleway console. You remain logged into each device unless you clear your cookies. |
| Enforcement of MFA | It was not possible to enforce MFA if a Guest in your Organization had not enabled MFA in their account. Organization admins could send reminder emails, but had to wait for the Guest to enable MFA, or remove them from the Organization to complete the enforce process. | When MFA is enforced in the Organization, Members have a [grace period](iam/concepts/#grace-period) to enable MFA in their accounts. This period is set by the Organization admins and starts as soon as a new Member is added. If they fail to enable MFA within this period, their accounts are locked. |
| Password renewal | Guests were not required to renew their passwords to stay in an Organization. | As a security measure, Organization admins can require Members to renew their passwords within a grace period. If a password was attributed to Members upon their creation, they must renew this password after their first login. |
| User management | Guest accounts and personal Organizations could not be managed by anyone other than them. Their permissions on Organizations they were invited to are the prerogative of Organization admins. | Member accounts are a 100% manageable resource - they can be created, updated, locked and deleted by Organization admins. |
| Organizations | Guests were users who had their own personal Organizations and were invited into another. They had full management rights on their accounts and Organizations. If they were removed from an Organization, they would continue to have a Scaleway account. | Members exist only within an Organization and they exist solely in that Organization. Members cannot own Organizations. They must [comply with the security requirements](/iam/how-to/comply-with-sec-requirements-member) set for the Organization to ensure their continuous access. |

## How to manually migrate a user from Guest to Member

<Message type="important">
The migration does not have any impact on your production.
</Message>

<Macro id="requirements" />

- A Scaleway account logged into the [console](https://console.scaleway.com)
- [Owner](/iam/concepts/#owner) status or [IAMManager permissions](/iam/concepts/#permission)

1. Click **IAM & API keys** on the top-right drop-down menu of the Scaleway console. The **Users** tab of the [Identity and Access Management dashboard](https://console.scaleway.com/iam/users) displays.
2. Click **Switch to Members** in the *Switch to IAM Members* top banner. A pop-up appears providing information about Member features.
3. Click **Next**. More information about the changes for your users displays.
4. Click **Next** again.
5. Type **MIGRATE**.
<Message type="important">
Make sure you are sure of migrating before continuing. Switching to Members is a one-time irreversible action.
</Message>
6. Click **Migrate**.
<Message type="note">
The migration might take up to one minute.
</Message>

You receive an email to confirm the migration. The former Guests, now Members, also receive an email with their credentials instructions on how to log in as a member for the first time.

<Message type="important">
If you are a Member in more than one Organization with the same email address, you can switch between Organizations. You must perform a first connection as a Member to remain connected and easily switch between Organizations. A first login is required for each device you use to connect to the Scaleway console. You remain logged into each device unless you clear your cookies.
</Message>
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