- [email protected]
- 07852813948
With a track record of excellence in customer service and E-Commerce having more than seven years of experience I recently graduated with Makers Academy in succession for both Software Development and Quality Engineering, where I was able to supplement years of self-teaching with knowledge of industry best practices, test driven development and squeaky clean code, crucially gaining experience of fantastic teamwork, using robust agile processes. I have learned so much at a rapid pace and now I am looking for a position where I can keep the momentum going. I crave quick, honest feedback, difficult challenges and the opportunity to take on responsibilities and contribute meaningfully to my team.
| Name | Description | Tech/tools |
|---|---|---|
| Bank Tech Test | A command-line program that allows you to create a bank account, make deposits, withdraw money and print statements | JavaScript, Jest |
| Acebook | Facebook clone. | MERN stack(MongoDB, Express, React and Node), Jest, Cypress |
| Foodshare | A food waste website. | MERN stack(MongoDB, Express, React and Node), Jest, Cypress, Bootstrap |
**Willingness to Learn
- During my time at previous jobs and especially Makers, I have learnt that I am capable of taking on new concepts and ideas and that I can keep pace in my environment. After learning a large amount in a very short space of time I now feel like I'm suited to a place in a fast-changing tech industry.
- As an E-commerce Assistant at 4feetshoes, I consistently demonstrated a strong willingness to learn and adapt. When we implemented a new customer relationship management (CRM) software, I proactively invested extra time to study its features and functionalities. Through self-paced learning and engaging with the IT department, I quickly became proficient in the CRM system. I voluntarily assisted colleagues in navigating the software, sharing my knowledge and facilitating a smooth transition. My dedication to learning contributed to improved team efficiency and enhanced customer service.
**Team player
- Adept team player. Thrive and excel within team environments. Agile mindset to working within teams allowing for enhanced performance and success.
- At my previous job during a peak sales period, I proactively offered my support to overwhelmed team members. I assisted with packaging, labeling, and shipping, ensuring orders were fulfilled accurately and on time. I also helped address customer inquiries, maintaining a high level of satisfaction. My collaborative approach and willingness to support the team contributed to our success.
**Problem Solving
- A competent problem solver. At my last job we encountered an unforeseen issue that required quick thinking and effective problem-solving. Due to a mistake with the barcode numbers assigned to a new delivery of shoes, all the shoes were erroneously marked at an extremely low price. Realising the potential impact of this error, I immediately took ownership of the situation and commenced troubleshooting. I quickly identified several issues contributing to the problem: incorrect labelling of barcode numbers during the packaging process, a miscommunication between the warehouse and the store, and a failure in the barcode scanning system. Through this experience, I realised the value of maintaining meticulous attention to detail, effective communication, and a systematic problem-solving approach in a fast-paced retail environment.
**Attention to Detail
- As a visual learner, I developed a strong ability to spot typos and errors through double-checking. By implementing this attention to detail in my work, I consistently improved the quality of content and saved time for the team.
**Growth Mindset
- Demonstrated continuous learning and improvement.
Pensano Developers (June 2023 to Present)
Volunteer Junior Software Developer/QE Tester
- Utilised agile methodologies and TDD to create impactful web applications.
- Conducted manual and automated tests to ensure software quality and alignment with business objectives, with a strong focus on web and API testing.
- Reviewed software requirements to identify potential areas for testing and validation.
- Investigated, raised, logged, and closed defects, maintaining thorough documentation throughout the defect lifecycle.
- Documented test results and compiled them into consolidated reports.
- Contributed to building and improving automated test frameworks to enhance testing efficiency and reliability.
- Collaborated with cross-functional teams to address user needs and enhance user experience.
4feetshoes (July 2020 to March 2023)
E-commerce Administrator
- Updating stock and inventory across all platforms.
- Updating website banners, building landing pages and create promotions.
- Working closely with internal teams such as Creative, Brand and Product to ensure website is up to date.
- Monitoring Google and Facebook adverts.
- Working with the Tech team to ensure appropriate user interface and experience optimisations are made.
- Keeping up to date and constantly providing ideas to optimise user journey.
- Reporting on sales performance on a weekly basis.
- Over the course of the 8-week program at Makers, I developed a comprehensive understanding of Quality Engineering, with a focus on Java fundamentals using IntelliJ as my primary development environment.
- Delving into the realm of testing, I gained proficiency in end-to-end testing with Selenium, acquiring hands-on experience in automating checks and extending testing capabilities.
- This exploration covered both theoretical aspects and practical insights, allowing me to craft robust test suites and ensure the effective validation of software functionalities.
- Throughout this journey, I honed my skills in leveraging Java to create efficient and scalable automated tests, contributing to a holistic grasp of Quality Engineering principles and practices.
- A never-ending curiosity for coding and new technologies
- Always aiming to sharpen my toolset & craft well-written, readable code
- Learning, honing and maintaining best practices for coding (e.g. TDD, XP Values, Agile approach)
- Languages: Java, JavaScript, Node, React, CSS, HTML, Ruby
- Testing: Selenium, Postman, Cypress, Jest, Rspec
- Databases: MongoDB, MySql, Postgres
- Version control: Git, Github
- Bachelors In Economics And Business Administration
- ISTQB Certified Tester, Foundation Level(2024)
- NVQ in Customer Services(2011)