HW acceleration va-api -> timeout

[ralle2k]

Describe the bug

Hi, it looks like my configuration is correct but still face transcoder timeouts 408 when va-api is activated.

my environment is a docker nextcloud container on a synology dsm

render device accessible and available for user www-data

root@3b8771f42665:/var/www/html# ls -l /dev/dri/renderD128 crw-rw---- 1 root videodriver 226, 128 May 13 11:05 /dev/dri/renderD128

root@3b8771f42665:/var/www/html# cat /etc/group |grep -i video video:x:44: videodriver:x:937:www-data

vainfo shows no issues to me. X-Server error is irrelevant right?

vainfo error: XDG_RUNTIME_DIR is invalid or not set in the environment. error: can't connect to X server! libva info: VA-API version 1.17.0 libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so libva info: Found init function __vaDriverInit_1_17 libva info: va_openDriver() returns 0 vainfo: VA-API version: 1.17 (libva 2.12.0) vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 23.1.1 () vainfo: Supported profile and entrypoints VAProfileMPEG2Simple : VAEntrypointVLD VAProfileMPEG2Main : VAEntrypointVLD VAProfileH264Main : VAEntrypointVLD VAProfileH264Main : VAEntrypointEncSliceLP VAProfileH264High : VAEntrypointVLD VAProfileH264High : VAEntrypointEncSliceLP VAProfileJPEGBaseline : VAEntrypointVLD VAProfileJPEGBaseline : VAEntrypointEncPicture VAProfileH264ConstrainedBaseline: VAEntrypointVLD VAProfileH264ConstrainedBaseline: VAEntrypointEncSliceLP VAProfileVP8Version0_3 : VAEntrypointVLD VAProfileHEVCMain : VAEntrypointVLD VAProfileHEVCMain10 : VAEntrypointVLD VAProfileVP9Profile0 : VAEntrypointVLD

running ffmpeg with hw acceleration via cli works

ffmpeg -hwaccel vaapi -vaapi_device /dev/dri/renderD128 -hwaccel_output_format vaapi -i /var/www/html/data/Ralf/files/ich_stehe.mp4 -f null - ffmpeg version 5.1.6-0+deb12u1 Copyright (c) 2000-2024 the FFmpeg developers built with gcc 12 (Debian 12.2.0-14) configuration: --prefix=/usr --extra-version=0+deb12u1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librist --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sdl2 --disable-sndio --enable-libjxl --enable-pocketsphinx --enable-librsvg --enable-libmfx --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-libplacebo --enable-librav1e --enable-shared libavutil 57. 28.100 / 57. 28.100 libavcodec 59. 37.100 / 59. 37.100 libavformat 59. 27.100 / 59. 27.100 libavdevice 59. 7.100 / 59. 7.100 libavfilter 8. 44.100 / 8. 44.100 libswscale 6. 7.100 / 6. 7.100 libswresample 4. 7.100 / 4. 7.100 libpostproc 56. 6.100 / 56. 6.100 Input #0, avi, from '/var/www/html/data/Ralf/files/ich_stehe.mp4': Duration: 00:03:02.12, start: 0.000000, bitrate: 1003 kb/s Stream #0:0: Video: h264 (High) (H264 / 0x34363248), yuv420p(progressive), 352x288 [SAR 1:1 DAR 11:9], 867 kb/s, 13.50 fps, 13.50 tbr, 13.50 tbn Stream #0:1: Audio: mp3 (U[0][0][0] / 0x0055), 32000 Hz, stereo, fltp, 128 kb/s Stream mapping: Stream #0:0 -> #0:0 (h264 (native) -> wrapped_avframe (native)) Stream #0:1 -> #0:1 (mp3 (mp3float) -> pcm_s16le (native)) Press [q] to stop, [?] for help Output #0, null, to 'pipe:': Metadata: encoder : Lavf59.27.100 Stream #0:0: Video: wrapped_avframe, vaapi(progressive), 352x288 [SAR 1:1 DAR 11:9], q=2-31, 200 kb/s, 13.50 fps, 13.50 tbn Metadata: encoder : Lavc59.37.100 wrapped_avframe Stream #0:1: Audio: pcm_s16le, 32000 Hz, stereo, s16, 1024 kb/s Metadata: encoder : Lavc59.37.100 pcm_s16le frame= 2459 fps=0.0 q=-0.0 Lsize=N/A time=00:03:02.29 bitrate=N/A speed= 197x video:1133kB audio:22640kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown

Steps To Reproduce

Activate/Deactivate Acceleration via memeories setings

Platform

- OS:
- Browser:
- Memories Version:
- Nextcloud Version:
- PHP Version:

Screenshots

No response

Additional context

• Any errors in the JS console?
• Any errors in the Nextcloud server logs?

[pulsejet]

The go-vod container should have additional logs that say what went wrong

[ralle2k]

Where can i find those logs?

[ralle2k]

ok found it

2025/05/18 10:41:54 io51f1sarl00: new manager for /var/www/html/data/Ralf/files/Photos/2025/05/25-05-18 11-15-27 1425.mov 2025/05/18 10:41:54 io51f1sarl00-480p: stopping stream 2025/05/18 10:41:54 io51f1sarl00-480p: /usr/bin/ffmpeg -loglevel warning -hwaccel vaapi -hwaccel_device /dev/dri/renderD128 -hwaccel_output_format vaapi -i "/var/www/html/data/Ralf/files/Photos/2025/05/25-05-18 11-15-27 1425.mov" -copyts -fflags +genpts -vf "format=nv12|vaapi,hwupload,scale_vaapi=force_original_aspect_ratio=decrease:format=nv12:w=854:h=854" -map "0:v:0" "-c:v" h264_vaapi -global_quality 24 -low_power 1 -map "0:a:0?" "-c:a" aac -start_number 0 -avoid_negative_ts disabled -f hls -hls_flags split_by_time -hls_time 3 -hls_segment_type mpegts -hls_segment_filename /tmp/go-vod/oc0inq07siu9/io51f1sarl00-3809413201/480p-%06d.ts -force_key_frames "expr:gte(t,n_forced*3)" - 2025/05/18 10:41:55 ffmpeg-error: [Parsed_scale_vaapi_2 @ 0x55c81e304d00] Failed to create processing pipeline config: 12 (the requested VAProfile is not supported). 2025/05/18 10:41:55 ffmpeg-error: [Parsed_scale_vaapi_2 @ 0x55c81e304d00] Failed to configure output pad on Parsed_scale_vaapi_2 2025/05/18 10:41:55 ffmpeg-error: Error reinitializing filters! 2025/05/18 10:41:55 ffmpeg-error: Failed to inject frame into filter network: Input/output error 2025/05/18 10:41:55 ffmpeg-error: Error while processing the decoded data for stream #0:0 2025/05/18 10:41:55 io51f1sarl00-480p: ffmpeg exited with status: 1 2025/05/18 10:41:55 io51f1sarl00-720p: stopping stream 2025/05/18 10:41:55 io51f1sarl00-720p: /usr/bin/ffmpeg -loglevel warning -hwaccel vaapi -hwaccel_device /dev/dri/renderD128 -hwaccel_output_format vaapi -i "/var/www/html/data/Ralf/files/Photos/2025/05/25-05-18 11-15-27 1425.mov" -copyts -fflags +genpts -vf "format=nv12|vaapi,hwupload,scale_vaapi=force_original_aspect_ratio=decrease:format=nv12:w=1280:h=1280" -map "0:v:0" "-c:v" h264_vaapi -global_quality 24 -low_power 1 -map "0:a:0?" "-c:a" aac -start_number 0 -avoid_negative_ts disabled -f hls -hls_flags split_by_time -hls_time 3 -hls_segment_type mpegts -hls_segment_filename /tmp/go-vod/oc0inq07siu9/io51f1sarl00-3809413201/720p-%06d.ts -force_key_frames "expr:gte(t,n_forced*3)" - 2025/05/18 10:41:55 ffmpeg-error: [Parsed_scale_vaapi_2 @ 0x560b26b4cd00] Failed to create processing pipeline config: 12 (the requested VAProfile is not supported). 2025/05/18 10:41:55 ffmpeg-error: [Parsed_scale_vaapi_2 @ 0x560b26b4cd00] Failed to configure output pad on Parsed_scale_vaapi_2 2025/05/18 10:41:55 ffmpeg-error: Error reinitializing filters! 2025/05/18 10:41:55 ffmpeg-error: Failed to inject frame into filter network: Input/output error 2025/05/18 10:41:55 ffmpeg-error: Error while processing the decoded data for stream #0:0 2025/05/18 10:41:55 io51f1sarl00-720p: ffmpeg exited with status: 1 2025/05/18 10:41:55 io51f1sarl00-max: stopping stream 2025/05/18 10:41:55 io51f1sarl00-max: /usr/bin/ffmpeg -loglevel warning -hwaccel vaapi -hwaccel_device /dev/dri/renderD128 -hwaccel_output_format vaapi -i "/var/www/html/data/Ralf/files/Photos/2025/05/25-05-18 11-15-27 1425.mov" -copyts -fflags +genpts -vf "format=nv12|vaapi,hwupload,scale_vaapi=force_original_aspect_ratio=decrease:format=nv12" -map "0:v:0" "-c:v" h264_vaapi -global_quality 24 -low_power 1 -map "0:a:0?" "-c:a" aac -start_number 0 -avoid_negative_ts disabled -f hls -hls_flags split_by_time -hls_time 3 -hls_segment_type mpegts -hls_segment_filename /tmp/go-vod/oc0inq07siu9/io51f1sarl00-3809413201/max-%06d.ts -force_key_frames "expr:gte(t,n_forced*3)" - 2025/05/18 10:41:55 ffmpeg-error: [Parsed_scale_vaapi_2 @ 0x559bb41a4cc0] Failed to create processing pipeline config: 12 (the requested VAProfile is not supported). 2025/05/18 10:41:55 ffmpeg-error: [Parsed_scale_vaapi_2 @ 0x559bb41a4cc0] Failed to configure output pad on Parsed_scale_vaapi_2 2025/05/18 10:41:55 ffmpeg-error: Error reinitializing filters! 2025/05/18 10:41:55 ffmpeg-error: Failed to inject frame into filter network: Input/output error 2025/05/18 10:41:55 ffmpeg-error: Error while processing the decoded data for stream #0:0 2025/05/18 10:41:55 io51f1sarl00-max: ffmpeg exited with status: 1

[Kdubs937]

Same error here. Has always worked in the past until i updated to the latest.

[ralle2k]

any update to this problem pls?