更新 FAQ 文档，新增 Arc 浏览器快捷键失效及 Mac 输入框增强不生效的解决方案

Author: liruifengv

official/docs/faq.md

@@ -272,6 +272,19 @@ Edge 浏览器的朗读功能会根据原网页的语言自动选择对应的语
 
 解决方法：您可以在 Edge 朗读功能的工具栏中，点击【语音选项】，然后手动选择与译文语言相匹配的语音模型。这样就能正确朗读译文内容了。
 
+### 24. Arc 浏览器快捷键失效
+
+Arc 浏览器自身 Bug，会导致浏览器扩展的快捷键失效。
+
+解决方案：在快捷键设置页面把快捷键的作用域从 “在 Chromium 中” 改成 “全局” 。
+
+![把快捷键设置为全局](https://s.immersivetranslate.com/assets/r2-uploads/%E5%BF%AB%E6%8D%B7%E9%94%AE%E8%AE%BE%E4%B8%BA%E5%85%A8%E5%B1%80-8SDcHQFiOS60F7jY.jpeg)
+
+注意：设置成全局之后，浏览器窗口不在焦点也能触发。
+即在其他软件按翻译快捷键也能触发网页中的翻译，有可能和其他软件快捷键冲突。
+
+建议：在 Arc 浏览器使用悬浮球翻译，或者在 Chrome 浏览器中使用快捷键。
+
 ## 视频翻译相关
 
 ### 1. Youtube 字幕设置样式
@@ -378,6 +391,15 @@ PDF 翻译字体取决于浏览器设置，你可以将调整浏览器字体到
 - 在网址栏或浏览器初始页无法翻译，仅支持搜索栏，可至 https://www.bing.com/ 测试
 - 加快空格连击速度
 
+### 2. 在 Mac 电脑上输入框增强不生效
+
+如果在 Mac 电脑上按三个空格不生效，可能是因为 Mac 输入法默认设置了 ”连按两下空格键插入句号“ 的功能。
+
+你可以在 ”设置“-> ”键盘“ 中找到 ”输入法“，点击 ”编辑“按钮，关闭 ”连按两下空格键插入句号“ 选项
+
+![在 Mac 上关闭输入法 ”连按两下空格键插入句号“](https://s.immersivetranslate.com/assets/r2-uploads/关闭mac两下空格插入句号功能-MrQTqV-0bNX9qiC2.png)
+
+
 ## 支付相关
 
 ### 1. 是否能用微信支付

official/i18n/en-US/docusaurus-plugin-content-docs/current/faq.md

@@ -277,6 +277,26 @@ Go to [Advanced Settings](https://dash.immersivetranslate.com/#advanced) and ena
 
 This detection has been improved in version 1.14.9.
 
+### 24. Edge is unable to read the translation aloud.
+
+The Read Aloud feature of the Edge browser automatically selects the corresponding voice model based on the language of the original webpage. Since these voice models are designed for a single language, the default selected voice model cannot correctly read the translated content when the page contains a translation.
+
+Solution: You can click on the [Voice Options] in the toolbar of Edge's Read Aloud feature, and then manually select the speech model that matches the translated language. This will allow you to correctly read aloud the translated content.
+
+### 24. Shortcuts not working in Arc Browser
+
+Arc browser bug, will cause browser extension shortcuts to fail.
+
+Solution: In the shortcut settings page, change the scope of the shortcut from "In Chromium" to "Global".
+
+![Set shortcut to Global](https://s.immersivetranslate.com/assets/r2-uploads/set-shortcut-global-lRmFkWpxEwxavnco.png)
+
+Note: After setting it to global, the browser window can be triggered even when it is not in focus.
+
+That is, pressing the translation shortcut key in other software can also trigger the translation in the webpage, which may conflict with the shortcut keys of other software.
+
+Suggestion: Use the floating bubble translation in the Arc browser, or use the shortcut key in the Chrome browser.
+
 ## Video Translation Related
 
 ### 1. Youtube subtitle setup style
@@ -406,6 +426,15 @@ or follow the steps below:
 - Cannot translate in address bar or new tab, only in search bars (e.g. test via https://www.bing.com/)
 - Try speeding up consecutive spacebar presses
 
+### 2. Input enhancement not working on Mac computer
+
+If pressing three spaces on a Mac computer doesn't work, it may be because the Mac input method has a default setting of "Double-tap the space bar to insert a period."
+
+You can find "Input Sources" in "System Settings" -> "Keyboard", click the "Edit" button, and turn off the "Add Period with double-space" option.
+
+![Turn off "Add Period with double-space" on Mac
+“](https://s.immersivetranslate.com/assets/r2-uploads/turn-off-add-period-with-double-space-Yp6IL2Ve7WaIV59y.png)
+
 ## Payment
 
 ### 1. Can I Pay with WeChat?