Merge pull request #710 from AdguardTeam/update-the-article-How-to-create-a-dump

update the article How to create a dump

Author: SeverAnna

docs/adguard-for-windows/solving-problems/dump-file.md

@@ -5,40 +5,38 @@ sidebar_position: 8
 
 :::info
 
-This article covers AdGuard for Windows, a multifunctional ad blocker that protects your device at the system level. To see how it works, [download the AdGuard app](https://agrd.io/download-kb-adblock)
+This article covers AdGuard for Windows, a multifunctional ad blocker that protects your device at the system level. To see how it works, [download the AdGuard app](https://agrd.io/download-kb-adblock).
 
 :::
 
 :::note
 
-Data and/or files provided in dump files are processed in accordance with [the AdGuard Privacy Policy](https://adguard.com/en/privacy.html).
+Data and files provided in dump files are processed in accordance with [the AdGuard Privacy Policy](https://adguard.com/en/privacy.html).
 
 :::
 
-To diagnose the reasons for potential problems that users might encounter while using AdGuard, the support team might need the process dump file. The dump file helps developers to see the processes that were executed in the application over a given period of time. Below you can check on the instructions of how to collect the dump file on your PC.
+If you experience an issue while using AdGuard, the support team may ask you to provide a dump file. This file helps developers see what processes were running in the app at the time and identify the cause of the problem.
 
-1. Press **Ctrl + Shift + Esc** and click **Task Manager**
+Follow these steps to create a dump file:
 
-1. In the upper menu bar select **Details**
+1. Press *Ctrl + Shift + Esc* to open *Task Manager*.
 
-    ![Task Manager details](https://cdn.adtidy.org/public/Adguard/kb/Windows_dump/details_en.png)
+1. In the left sidebar, click *Details*.
+    ![Task Manager details *border](https://cdn.adtidy.org/content/kb/ad_blocker/windows/dump_file/new/task_manager_en.png)
+1. Right-click the process you want to create a dump file for. In the drop-down menu, click *Create memory dump file*.
+    ![Create dump file *border](https://cdn.adtidy.org/content/kb/ad_blocker/windows/dump_file/new/create_dump_en.png)
+1. Once the dump file is created, you’ll be prompted to open the folder where it’s saved. If not, you can find it in the **%tmp%** folder.
+    ![Open file location *border](https://cdn.adtidy.org/content/kb/ad_blocker/windows/dump_file/new/open_file_location_en.png)
 
-1. Right-click the process that you want to create the dump file for (for example, the support team may ask you to create a dump for `Adguard.exe`)
-
-1. In the drop-down menu click **Create dump file**
-
-1. The file was created successfully!
-
-    ![Create dump file](https://cdn.adtidy.org/public/Adguard/kb/Windows_dump/create_dump_file_en.png)
-
-After you’ve created the dump file, please navigate to the file location. You should be prompted to open the folder containing the dump file right after its creation. Otherwise, you will be able to find it inside the **%tmp%** folder. The created dump file (`.DMP`) has the same name as the name of the process you chose in the previous steps. The file is quite large, so please compress it into an archive before sending to support.
+The created dump file (`.DMP`) will have the same name as the process you selected.
 
 :::note
 
-AdGuard for Windows has two running processes, `Adguard.exe` and `AdguardSvc.exe`. Therefore, it's necessary to create a separate dump file for each process.
+AdGuard for Windows runs two processes: `Adguard.exe` and `AdguardSvc.exe`. You’ll need to create a separate dump file for each one.
 
 :::
 
-![AdGuard processes](https://cdn.adtidy.org/public/Adguard/kb/Windows_dump/processes_en.png)
+![Two processes *border](https://cdn.adtidy.org/content/kb/ad_blocker/windows/dump_file/new/two_processes_en.png)
 
-When you send the dump files to the support team, please also attach the AdGuard application logs so we have a better chance at solving the problem. [Here](../adguard-logs) you can check the instructions on how to get the log file.
+Since dump files can be large, please compress them into an archive before sending them to support. Also, include the AdGuard logs to help us diagnose the issue more effectively.
+[Instructions for collecting logs](../adguard-logs).