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Merge pull request #717 from AdguardTeam/agm-2542-add-wfpdiag-to-crush-dump-manual
[AGM-2542] Add wfpdiag.cab to crush dump manual
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docs/adguard-for-windows/solving-problems/dump-file.md

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@@ -40,3 +40,25 @@ AdGuard for Windows runs two processes: `Adguard.exe` and `AdguardSvc.exe`. You
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Since dump files can be large, please compress them into an archive before sending them to support. Also, include the AdGuard logs to help us diagnose the issue more effectively.
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[Instructions for collecting logs](../adguard-logs).
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## Collecting wfpdiag.cab file
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Our support team may request a wfpdiag.cab file, along with a minidump file, to analyze system logs more thoroughly and diagnose issues. To collect the file, please follow these steps:
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1. Enable AdGuard protection.
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1. Click *Start* and type `cmd` to open Command Prompt
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1. Right-click Command Prompt and choose *Run as administrator*
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:::note
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A wfpdiag.cab file is created in your current directory. You can change the location by typing `cd <folder_name>`.
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:::
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1. To start logging, enter the following command: `netsh wfp capture start`
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1. Visit any website to route traffic through AdGuard and log the filtering process
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1. To stop logging, enter `netsh wfp capture stop`

docs/guides/minidump.md

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By default the minidump file is stored in the **%SystemRoot%\Minidump** folder. You can change the directory location to whatever you like, but please remember that a lot of programs are set to look for this location by default, so we recommend that you do not change the location.
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:::
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## Collecting wfpdiag.cab file
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Our support team may request a wfpdiag.cab file, along with a minidump file, to analyze system logs more thoroughly and diagnose issues. To collect the file, please follow these steps:
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1. Enable AdGuard protection.
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1. Click *Start* and type `cmd` to open Command Prompt
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1. Right-click Command Prompt and choose *Run as administrator*
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:::note
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A wfpdiag.cab file is created in your current directory. You can change the location by typing `cd <folder_name>`.
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:::
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1. To start logging, enter the following command: `netsh wfp capture start`
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1. Visit any website to route traffic through AdGuard and log the filtering process
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1. To stop logging, enter `netsh wfp capture stop`

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